Effective Date: September 14, 2026
Avans Electric (“Avans Electric,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website at www.avanselectric.com, contacting us, requesting electrical services, or otherwise interacting with our business.
This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Property or service address
- Subject of your inquiry
- Information contained in messages you submit
- Information related to service requests, estimates, appointments, or electrical projects
- Other information you choose to provide when contacting us
We may collect this information when you submit a contact form, schedule service, request an estimate, contact us by telephone or email, or otherwise communicate with Avans Electric.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of your visit
- Approximate geographic location
- Interactions with pages, buttons, forms, or other website features
We use this information to operate, maintain, secure, and improve our website and to better understand how visitors use it.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide website functionality, measure website traffic, remember preferences, and improve the user experience.
We may also use third-party analytics and advertising technologies, including services associated with Google.
Depending on your browser and device settings, you may be able to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
4. Google Services
Our website may use Google services, including technologies such as Google Tag Manager, Google Maps, and other Google products.
These services may collect information about your device, browser, IP address, website activity, or interactions with embedded Google content.
Information collected by Google is governed by Google’s own privacy policies and terms.
5. Embedded Content and Third-Party Services
Our website may contain or display content and functionality provided by third parties, including:
- YouTube videos
- Google Maps
- Scheduling services
- Financing providers
- Social media platforms
- Website analytics providers
- Customer review platforms
- Other service providers
Embedded content from third-party websites may behave in the same manner as if you visited the third-party website directly. Those providers may collect information, use cookies, or monitor your interaction with their services.
Avans Electric does not control the privacy practices of third-party websites or service providers. We encourage you to review their privacy policies before providing personal information.
6. How We Use Your Information
We may use information we collect to:
- Respond to questions and inquiries
- Provide estimates and quotes
- Schedule electrical services
- Communicate regarding appointments or service requests
- Provide residential or commercial electrical services
- Process and manage customer relationships
- Provide customer support
- Improve our website and services
- Monitor website performance and usage
- Protect against fraud, abuse, or security threats
- Maintain business and service records
- Comply with applicable laws and legal obligations
- Send communications you have requested or consented to receive
We may also use information for other purposes disclosed to you at the time it is collected.
7. Phone, Email, and Electronic Communications
If you provide your telephone number or email address, we may use it to respond to your inquiry, communicate regarding a requested service, provide appointment information, or otherwise communicate with you regarding your relationship with Avans Electric. Providing your contact information through our website does not necessarily constitute consent to receive unrelated promotional communications. Where required by law, we will obtain appropriate consent before sending marketing communications. You may request to stop receiving promotional emails from us by following any unsubscribe instructions provided in those communications or by contacting us directly.
8. How We Share Information
We do not sell your personal information simply because you submitted a service request or contacted Avans Electric.
We may share information when reasonably necessary with service providers that help us operate our business, including companies that provide:
- Website hosting
- Website analytics
- Scheduling systems
- Customer relationship management services
- Email or communication services
- Payment processing
- Financing services
- Advertising or marketing services
- IT and website security services
These providers may process personal information on our behalf or according to their own privacy policies.
We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Avans Electric, our customers, or others.
Information may also be transferred as part of a merger, acquisition, financing transaction, sale of assets, restructuring, or similar business transaction.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You provide information electronically at your own risk.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Maintain customer and business records
- Resolve disputes
- Enforce agreements
- Meet accounting, tax, insurance, warranty, or legal requirements
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
11. Your Privacy Choices
Depending on applicable law and your location, you may have the right to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate personal information
- Delete certain personal information
- Limit certain uses of your information
- Stop certain marketing communications
These rights may be subject to legal exceptions and verification requirements.
To submit a privacy-related request, contact us using the information provided below.
12. Children’s Privacy
Our website and electrical services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that information from a child under 13 has been collected, we may take reasonable steps to delete it.
13. External Links
Our website may contain links to websites operated by third parties.
Avans Electric is not responsible for the content, security, or privacy practices of external websites. Visiting third-party websites is subject to those websites’ own terms and privacy policies.
14. Financing and Third-Party Providers
Our website may provide access to financing options or other services offered by independent third-party providers.
If you choose to apply for financing or provide information directly to a financing provider, that information is collected and processed by the applicable provider according to its own privacy policy.
Avans Electric’s Privacy Policy does not govern information submitted directly to a third-party financing company.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
When changes are made, the updated Privacy Policy will be posted on this page and the Effective Date at the top of the policy will be revised.
We encourage you to periodically review this page for updates.
16. Contact Us
If you have questions about this Privacy Policy or how Avans Electric handles personal information, please contact us:
Avans Electric
232 U.S. Hwy 278 W
Cullman, AL 35057
600 Boulevard S SW, Suite 104
Huntsville, AL 35802
2100 Southbridge Pkwy, Suite 650
Birmingham, AL 35209
Phone: (256) 330-7770
Email: info@avanselectric.com
Website: www.avanselectric.com